Terms & Conditions

By visiting and using this website you agree to the terms and conditions herein. If you do not wish to be bound by these terms and conditions please refrain from using this website.

The Company

The Puzzle Business is a subsidiary of The Content Bureau, a limited company registered with Companies House. The purpose of this statement is to set out how we use personal information which we may obtain about you. By registering as a user of this website, you agree to this use.

Use of your Personal Information

When you register and use this site, you will be asked to provide certain information such as your contact details. This data will be stored and held on computers securely and will only be used to process orders or other matters relating to your transactions with us.

  1. We may use information that you provide or that is obtained by us to:
  2. Register you with our website and to administer your orders and our services
  3. To give to companies and organisations whose products we provided to you
  4. To fulfil our agreement with you and for processing and obtaining payment
  5. To analyse and profile your shopping preferences and to provide information to you through our marketing programmes
  6. We may keep you informed of any new products or services by the following methods: Email, telephone or post


New technologies are emerging on the Internet that help us to deliver customised visitor experiences. In particular, there is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Depending on the type of cookie we use, cookies also allow us to make our website more user-friendly. For example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit our website.

If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but the functions that allow you to add items to your basket, set up a new account or access an existing account will not be available. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses.

Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address (“IP address”). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.

We only keep cookies for the duration of your visit to our website, except where you save your login name as referred to above.

Click on your chosen puzzle pack or quiz pack and you will be directed to the checkout process to pay for your puzzle pack (or you can continue to shop until you are ready to checkout). We will ask you for basic information including your email address and contact number which will make it easy for us to get in touch in the event of any queries. You will briefly be directed to the secure PayPal site to choose your method of payment and then will be returned to our site to complete the download of your puzzles. Should you encounter any problems please email as at enquiries@thepuzzlebusiness.co.uk.

Disclaimer and Use of Our Products

While every care has been taken to ensure accuracy of our puzzles and quizzes at the time of sale, there may be occasions when an error or omission appears. If you are dissatisfied with any product please contact us at enquires@thepuzzlebusiness.co.uk and we will replace the product free of charge.

We do not accept any responsibility for events that might transpire with the use of our products by one of our customers including liable or other legal action. These products are sold for the express purpose of being used by the customer and their family and friends privately and not for commercial use or gain. Our products must not be resold under any circumstances and the content of our puzzle packs and quiz packs remains the sole copyright of ©The Content Bureau Limited.